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2.1

Using the following information, create a projected budget for a new program, the After-School Girls Program, for twenty students at the Sojourner Truth Settlement House.

Assumptions:

1.Revenues: Contributions ($117,000), Foundation ($150,000), Student Fees of $200 per person ($4,000), and In-Kind Services ($5,000) because the program will use some of the existing after-school program space.

2. PS Expenses: Executive Director @ $150,000 (5 percent of time), Program Coordinator @ $100,000 (10 percent of time), After-School Girls Program Coordinator @ $65,000 (100 percent of time), and one staff person @ $50,000 (100 percent of time). Fringe benefits are 20 percent of salaries.

3. NPS Expenses: 20 computers @ $2,000 and 20 printers @ $800, equipment (copier and software) for $7,000, two phones @ $950, In-Kind Rent ($5,000), supplies ($10,000), and travel to eight colleges ($12,000).

4. An indirect cost of 10 percent of the total budget for utilities and administrative support.

Answer should be in excel.

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ALL CLASS ACTIVITY – CONSUMER CHOICE AND DECISION HEURISTICS

Marketing research often looks at how consumers make choices. Let’s review the TEDTalks video for this week by Sheena Iyengar entitled How to Make Choosing Easier. Iyengar claims that people make about 70 decisions a day. This is a lot of information to remember. “Consumers often take “mental shortcuts” called heuristics or rules of thumb in the decision process. In everyday decision making, when they forecast the likelihood of future outcomes, consumers may use one of these heuristics.

1. The availability heuristic—Consumers base their predictions on the quickness and ease with which a particular example of an outcome comes to mind. If an example comes to mind too easily, consumers might overestimate the likelihood of its happening. For example, a recent product failure may lead consumers to inflate the likelihood of a future product failure and make them more inclined to purchase a product warranty.

2. The representativeness heuristic—Consumers base their predictions on how representative or similar the outcome is to other examples. One reason package appearances may be so similar for different brands in the same product category is that marketers want their products to be seen as representative of the category as a whole.

3. The anchoring and adjustment heuristic—Consumers arrive at an initial judgment and then adjust it—sometimes only reluctantly—based on additional information. For services marketers, a strong first impression is critical to establishing a favorable anchor so subsequent experiences will be interpreted in a more favorable light,” (Kotler and Keller, page 79).

Provide examples (including personal experiences) for each of the three types of decision heuristics described.

Please use public safety as a personal experience, Emergency medical services specifically.

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Select an organization with which you are familiar or regularly do business, such as a retailer, online business, pharmacy chain, medical facility, supermarket, wholesale retailer, etc. You may select the organization you work for as long as no sensitive or proprietary information is made public.

You have been appointed the CIO of the organization you selected in Module 1. Your job is to analyze the “as is” state of the organization’s information system and recommend changes wherever you see fit. Analyses and recommended changes will be done based on concepts learned throughout the course. You have already submitted two milestones in previous modules:

• Milestone 1: Organization Proposal (Module 1)
• Milestone 2: Business Model, SCM, and CRM (Module 4)
  • Organization’s business model (market share, customer base, revenue, competitors)
  • SCM
  • CRM

In this module you will complete Milestone 3 and compile all milestones into your final Portfolio Project.

Milestone 3: eCommerce, Database Systems, Security Policies, Customer Privacy Protection, Business Continuity Planning, and Recommendations

To complete your Portfolio Project, analyze the organization you selected based on the following areas and provide detailed recommendations.

1. eCommerce presence
   1. What model they utilize?
   2. Are they utilizing mCommerce? If yes, explain. If not, explain why they would benefit from it.
2. Database systems utilized
3. Security policies
4. Customer privacy protection
5. Business continuity planning
   1. Briefly describe how continuity planning has prepared the business to deal with the following threats: internal threats, theft, unintentional or intentional data corruption, staff-related issues (strikes, illnesses, weather related, etc.), natural disasters, infrastructure failures, terrorist attacks. (Consider the four planning steps recommended by the Department of Homeland Security when analyzing the business continuity planning for the organization.)
   2. Identify gaps that require further attention by the organization.
6. Recommendations
   1. System development method: What system development method would you recommend and why?
   2. Off-the-shelf vs. custom software: Describe what would be the advantages and disadvantages of utilizing off-the-shelf software versus building customized software, considering your organization’s needs, and recommend the one you think would be more feasible.
   3. New technology: Recommend at least one new technology the organization is not using that you think might benefit them. Describe how that technology works. If that new technology was to replace an existing technology or system, what cutover approach would you recommend and why?

Compile Milestone 1, Milestone 2, and your work for Milestone 3 into your final Portfolio Project – be sure to integrate instructor feedback from Milestone 2 into your final submission. Your final Portfolio Project must be 13-15 pages in length (double-spaced, not including cover and reference pages) and written according to the CSU-Global Guide to Writing & APA. Include headings for each of the major components required in this milestone and integrate support for this section of your paper from three to four additional scholarly sources (minimum of six) – the “Best Bet Databases for Information System Management” resource from the CSU-Global Library is a good place to find these sources.

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Assignment 4: Avoiding Wrongful Employee Terminations

Due Week 10 and worth 200 points

To be wrongfully terminated is to be fired for an illegal reason, which may involve violation of federal anti-discrimination laws or a contractual breach. The legal standards governing termination differ substantially depending on whether private-sector and nonunion employees or public-sector and unionized employees are being considered. As the company HR leader, you are accountable to the organization to ensure that all employee terminations are initiated and completed while maintaining strict adherence to current employment laws and EEOC guidelines.

Write a five to six (5-6) page paper in which you:

1. Address your understanding of the term constructive discharge (What is it?). Then, identify factors courts might focus on to determine if a claim of constructive discharge exists. How might the organization avoid claims of constructive discharge? HINT: https://employment.findlaw.com/losing-a-job/constructive-dismissal-and-wrongful-termination.html
2. Discuss the differences between “pure employment-at-will” and “employment-at-will with exceptions.” Do you believe employment-at-will is fair? If not, what is an alternative?
3. Briefly describe what is the Montana Wrongful Discharge from Employment Act (WDEA). What do you see as benefits of this act to employees? Employers?
4. Identify and discuss a minimum of three (3) actions organizations may want to consider as they seek to handle employee terminations legally.
5. Go to https://research.strayer.edu to locate at least three (3) quality academic resources in this assignment. Note: Wikipedia and other websites do not qualify as academic resources.

Your assignment must follow these formatting requirements:

• Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions.
• Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.

The specific course learning outcomes associated with this assignment are:

• Develop policies that are compliant with employment laws.
• Examine methods to assist in avoiding wrongful terminations.
• Use technology and information resources to research issues in employment law.
• Write clearly and concisely about employment law using proper writing mechanics.

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